Company
what our
client speaks
The work is awesome, kept on target, and completed in a timely manner. If the concept isn't met on the first try, it doesn't take them many attempts thereafter to meet our customers needs. 
Whenever I have needed a design, MindBees has always been available. Not only are they always available but they do a very professional job. 
Workflow Process
Our process for a website design & development project would be as follows.
1. We always make a conscious effort to understand your business, your target audience and your preferences.
2. Once we receive the initial project description, we may request for additional information, in order to have a better understanding of the project requirements.
3. Once we have done with the initial study of the requirements, we will be formally providing you with a proposal along with deliverables.
4. Once the proposal is accepted you are requested to make the initial payment.
5. Once the initial payment is processed, we begin the design process.
6. We create, typically 2-3 drafts, depending on the size of the project, for you to choose from.
7. Once you have finalized the draft, we work on the draft till all the requirements are met.
8. Once the design is approved, we begin the process of coding.
9. Once we complete the coding process and testing, we notify you for your comments.
10. Once we complete all our deliverables, you are requested to make the final payment.
11. Once the final payment is processed, we either provide you all the project files or we upload the files on to your FTP server.
1. We always make a conscious effort to understand your business, your target audience and your preferences.
2. Once we receive the initial project description, we may request for additional information, in order to have a better understanding of the project requirements.
3. Once we have done with the initial study of the requirements, we will be formally providing you with a proposal along with deliverables.
4. Once the proposal is accepted you are requested to make the initial payment.
5. Once the initial payment is processed, we begin the design process.
6. We create, typically 2-3 drafts, depending on the size of the project, for you to choose from.
7. Once you have finalized the draft, we work on the draft till all the requirements are met.
8. Once the design is approved, we begin the process of coding.
9. Once we complete the coding process and testing, we notify you for your comments.
10. Once we complete all our deliverables, you are requested to make the final payment.
11. Once the final payment is processed, we either provide you all the project files or we upload the files on to your FTP server.
For website design
We will build an initial mock up for the client to look at and to get the ball rolling. We will keep making changes until the layout is agreed upon and loved by the client.The only time we actually start mentioning the possibilities of charging extra during this phase of construction is when the client tells us to do something a very specific and clear way, we do it, and then they change their mind.
The first time that happens, we won't say anything. After that if it keeps happening we will mention to the client what they are doing and how much work/time that is for us and if it continues we will have to start charging additionally for such moments. Basically, as long as we can see that the construction process is moving forward the whole time there isn't any problem or thought of charging extra. It is only when the project keeps taking steps backward that we have to reconsider things.
For Flash design
We will build an animation preview for the client based on the client's expressed ideas, thoughts, wishes, and/or wants. We will keep making changes until the animation is agreed upon and loved by the client. The only time we actually start mentioning the possibilities of charging extra during this phase of construction is when the client tells us to do something a very specific and clear way, we do it, and then they change their mind. Basically, as long as we can see that the construction process is moving forward the whole time, there is no problem or thought of charging extra.
Website Development
Client shall deliver to the developer all Content that Client intends for the developer to incorporate into the web site.
We will provide the work product to client in accordance with the milestone delivery schedule and the development fee set forth therein.
Each party's primary contact for development efforts shall be the person designated in writing by the client or Provider, as the case may be.
Acceptance.
We shall make available complete versions of the work product on a test server for Client's review and acceptance. Client shall review and evaluate the Work Product to assess whether it meets the Specifications and meets industry standards for professional, technical and artistic quality. If client rejects the Work Product or part of the developed work, Client may, in its sole discretion, elect to extend the time for Provider to provide revised work product for acceptance testing.
Modifications.
If the client desires to modify the website , at any time during the term of project work agreement, client shall describe the additional services or deliverables to the developer . Within 24 hours of such change notice, we shall submit a change order proposal which includes a statement of any additional charges. If the change notice is provided prior to initial acceptance of the work product, any adjustments to the milestone delivery schedule resulting from the proposed change notice will be rescheduled. On Client's written approval of the change order, the change order will become a part of project deliverables. Any additional deliverables or changes to the Website described in the change order shall be subject to acceptance testing at the test Site. We shall quote all charges for the change orders at our then-current standard charges.
PAYMENT TERMS
1.Initial payment should be 40% of the project proposal cost.
2.The balance is either paid upon completion, or in milestones depending on the project and the proposal.
3.Once the initial payment is processed, you are obliged to pay the balance on the completion of the project.
4.You will be intimated, via, email or telephone to remind you with such pending payments.
REFUND POLICY
1.We will not entertain any refund requests on the initial project payment.
2.We include unlimited revisions (within the scope of initial project deliverables) in the project cost, hence if you are not satisfied by the final work, we will refund you the project cost after reducing advance payment.
COPYRIGHT
Once your site is finished, and completely paid for, all the project files, images, source code will be owned by you. Until that point the files and images are property of Mind Labs Systems.
Note:
Budget and time frame for a project is prepared with the assumption that once we sent an update we will get the feedback from the client promptly within 24-48 hours. Project completion time line may extend for unforeseen reasons; there fore, the team only presents the time frame as an estimate.
